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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
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Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
Passengers can buy Upgrade and Seat Selection by accessing Manage Booking feature at Vietnam Airlines website or mobile application.
Buy now
You need to buy Prepaid Baggage with our special price on Vietnam Airlines website, mobile app, ticket offices or agents no later than 3 hours before the flight time. If not, you can purchase extra baggage at the airports.
Please find more details here.
Upgrade service applies to all passengers with Economy Flex tickets for domestic and from Economy Classic standard or higher for international itineraries. Exception:
“Secure my fare” is a service that allows you to keep the airfare fixed for a certain period with a fee amount. This is useful if you are not ready to book a flight, and want to keep the current fare unchanged.
“Secure my fare” duration is between 24 hours and 7 days depending on booking time and itinerary. During this period, the fare you secured will not change, even if the normal airfare does increase.
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