Infants and children

Infant & Children

We care about the safety and comfort of your children. That's why we have outlined travel guidelines to ensure a pleasant trip.

Infant & Children
  • Baby stroller

    • Passengers should check-in their baby stroller, or they may use it up to the boarding gate. However, some airports may deny carrying strollers inside the boarding areas. Please ask the airport personnel if this is possible at the time of check-in.
    Space on board is limited, so checking-in your stroller is strongly encouraged. Strollers, as checked baggage, will be returned as quickly as possible upon arrival.

  • Bassinet service

    • Vietnam Airlines offers a bassinet service free of charge. This service is available on board for infants up to 2 years of age if the weight of the infant does not exceed 11 kgs. Please note that bassinets are available in limited quantity, and bassinets are available on a first-come, first-serve basis.

  • Special meals

    • Baby meals are free of charge. Please note that the availability of baby meal service depends on routing and each airport's catering. Please see more details in Special Meals.

  • Note

    • Newborns under 7 days of age, premature or unhealthy infants being fed in an oxygen tent, are typically not accepted onboard. However, if passengers must travel with a premature infant or an infant undergoing medical issues, medical clearance will be required. Please see passenger with medical requirements.

    Infants under 2 years of age are not allowed to occupy the seat.

    Every child must be accompanied by an adult over the age of 18. The child and the accompanying passenger must travel in the same compartment of a flight or the child will be considered as an unaccompanied minor.

Passengers traveling with children over 14 years old

Vietnam Airlines does not apply restrictions to passengers traveling with children over the age of 14.

Passengers traveling with children under 14 years old

  • General conditions apply to all passengers traveling with children under the age of 14:
    1. To be an adult from the age of 18 and above;
    2. To be in a good physical situation and not request special services (except for special meals);
    3. To be able to take care of the children during the flight;
    4. Not to be the person traveling with a disabled passenger at the same time;
  • For Vietnamese national children under the age of 14, the accompanying passenger needs to meet the above general conditions and the following conditions:
    1. On flights from foreign destinations to Vietnam, the accompanying passenger is not required to be a parent/guardian/authorized person.
    2. On flights from Vietnam to foreign destinations, an accompanying passenger is required to be the parent/guardian/authorized person with documentation supporting the relationship with the child (birth certificate, household records or authorization certificate)
  • For children under the age of 14 with foreign nationality or no nationality, the accompanying passenger must meet the above general conditions and the following conditions:
    1. On international flights to Vietnam, the accompanying person must be a parent/guardian/authorized person and have documentation supporting the relationship with the child (birth certificate, household records or authorization certificate).
    2. On flights from Vietnam to foreign destinations, the accompanying passenger is not required to be a parent/guardian/authorized person unless there are any other regulations by destination country.

The maximum number of infants and children traveling with each adult

    The maximum number of infants and children traveling with each adult is as follows:
  • One child under 2 years old and/or one child from 2 to under 6 years old and unlimited number of children from 6 years old and above;
  • Two children from 2 to 6 years old and unlimited number of children from 6 years old and above.

Note:

  • In case the number of children traveling with one adult exceeds the above number, it is requested to book Accompanied Cabin Crew service.
  • When passengers purchase tickets on Vietnam Airlines website or application, please check the maximum number of infants and children purchasing tickets with one adult stipulated at our Conditions of Online Booking.

How to calculate the age of a child, an adult when traveling on a plane

Infant under 02 years old

Flight route(s) wholly operated by Vietnam Airlines: Any child who has not reached his/her second birthday by the departure date of the first flight segment shall get the ticket price and services of an under 02 years old child for the whole itinerary.

The itinerary includes segments on Vietnam Airlines and other airlines: Any child who has not reached his/her second birthday by the departure date of the each flight segment shall get the ticket price and services of an under 02 years old child for that segment.

Children from 02 to under 12 years old

The age of a child is calculated by the departure date of the first flight segment; and the child shall get services for children from 02 to under 12 years old.

Passengers over the age of 12 (adults)

The age of a child is calculated by the departure date of the first flight segment; and the child shall get services for adults.

Passengers should note the time of registering bassinet service and special meal as below:

Bassinet Service

Special Meal