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Vietnam Airlines offers pet transportation for dogs, cats, and birds on flights in three forms: Travel in the passenger cabin, either as checked baggage or cargo.
Pet type: Dogs and cats aged 10 weeks or older. Vietnam Airlines does not accept pet birds in the passenger cabin; instead, please register for pet transportation as checked baggage.
Health: Pets carried into the passenger cabin must be in good health, not sick, fully vaccinated, not emit an unpleasant odor, and not affect passengers or their possessions.
Weight: Each transport cage holds one pet, and the overall weight of the pet and kennel cannot exceed 6kg. If the pet and container weigh more than 6kg, passengers need to register to transport the pet as checked baggage.
Quantity: On each flight, the maximum number of pets transported in the passenger cabin of each service class is as follows:
Notes:
Pet type: Dogs, cats aged 10 weeks or older and ornamental birds.
Health: Pets transported as checked baggage must be in good health, not sick, fully vaccinated, not emit an unpleasant odor, and not affect passengers or their possessions.
Weight: The total weight of the pet and the cage must not exceed 32kg. If the pet and cage weigh more than 32kg, passengers need to register to transport the pet as cargo.
Quantity: Each flight is allowed to transport a maximum of 09 pets as checked baggage, each passenger is allowed to transport a maximum of 03 pets, and each container is allowed to accommodate 01 pet except for the following cases:
Reduced mobility passengers are allowed to bring service dogs on board without paying an additional service fee. Advanced reservation for service dogs is required.
Service dogs need to wear a muzzle, lead or similar device throughout the flight. Service dogs must be trained to perform work or tasks for disabled owners, as well as to behave appropriately in public and obey their owners' commands. In addition, service dogs must have all of their "required documents" ready before to the flight. A service dog must sit in front of its owner-passenger.
The containers for your pet either by checked baggage or on the cabin should meet the following requirements:
In addition to the above requirements, the containers are required to meet the following size and weight standards:
A: The door must have a centralized locking mechanism that locks at the top and at the bottom of the door; B: The door hinges must extend beyond the horizontal extrusions located above and below the door by 1.6 cm; C: The 2 halves of the container must be fastened together by bolts. All other lateral closing mechanisms are strictly prohibited. Another locking mechanism may be used in conjunction with bolts.
Passengers should contact a Vietnam Airlines branch to book the service at least 24 hours before the expected departure time.
The pet transport service charge is based on the total weight of one transport cage and a pet animal, excluding value-added tax. Regulations and charges for transporting pets apply only to flights operated by Vietnam Airlines.
See detailed pet transport charges as checked baggage, pet transport charges in the passenger cabin or look up pet transport charges by specific itinerary.
Passengers need to prepare the necessary documents before checking in at the airport, including: An exit quarantine certificate or certificate of departure country/region, entry certificate or quarantine certificate of destination country/region, medical certificate, passport, etc. All documents should be valid.
Taking pets on board depends on the legal and quarantine systems of each country/region. For a more comprehensive flight experience, please familiarize yourself with the government regulations of both the departure and arrival countries.
Australian government regulations: Pets are not accepted in the passenger cabin or as checked baggage. Please visit the Australian government website for more detailed information.
United Kingdom government regulations
United States government regulations
Passengers traveling to the US from Vietnam with pets (dogs) should note the following entry requirements.
For more detailed information, please refer to the entry regulations for dogs vaccinated against rabies in the United States.
Pets (dogs) that have not been vaccinated against rabies will not be accepted for transportation.
Passengers can refer to the immigration regulations for pets of the governments of Japan, South Korea and other countries.
Passengers with pets should be at the airport early to make sure having enough time to check in before the flight. Vietnam Airlines recommends passengers arrive at the airport at least two hours before their scheduled departure time.
Passengers will be instructed by Vietnam Airlines staff to sign a "Waiver of Liability" form at the airport, or they can prepare this form ahead of time by downloading the form here, filling out the details, and presenting it at the airport.
Notes: To maintain safety, Vietnam Airlines has the right to require a Certificate of Adaptation from passengers or refuse to carry pets if the weather is excessively hot or cold.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
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