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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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IMPORTANT INFORMATION: Your country/region is Hong Kong, China and payment will be charged in Hong Kong Dollars (HKD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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Your personal information will be the same as in your passport or ID card.
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I accept Marketing communications from Lotusmiles program as detailed in the Privacy Policy (such as notifications, newsletters, special offer programs in connection with Vietnam Airlines’ products, services and partners…)
If, after giving your consent for this purpose, you wish Lotusmiles to stop sending you marketing communications and/or processing your personal data for such purpose, you have the right to withdraw your consent at any time by contacting us at the address communicated in the Privacy Policy.
For any other information about how Vietnam Airlines are processing personal data and about your rights (right to access, right to be forgotten, right to object…) please read the Privacy Policy.
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