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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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Customize your flight with our wide range of options:
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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Passengers can buy Upgrade and Seat Selection by accessing Manage Booking feature at Vietnam Airlines website or mobile application.
Buy now
If passengers need to carry more baggage than the free baggage standards, the options are as follows:
1. Purchase up to 15 pieces of prepaid baggage at a preferential rate at least 3 hours before departure via the following channels:
Prepaid baggage is offered for flights operated by Vietnam Airlines and Pacific Airlines (except for flights operated by ATR 72) with Vietnam Airlines' tickets (738).
2. Purchase baggage when checking in at the airport.
You need to buy Prepaid Baggage with our special price on Vietnam Airlines website, mobile app, ticket offices or agents no later than 3 hours before the flight time. If not, you can purchase extra baggage at the airports.
You can purchase a Business Lounge voucher at the Shopping/Gift Voucher on the Vietnam Airlines website or at giftvoucher.vietnamairlines.com.
Please find more details here.
Upgrade service applies to all passengers with Economy Flex tickets for domestic and from Economy Classic standard or higher for international itineraries. Exception:
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