HELPDESK
LOG-IN
SIGN-UP
Login
Country/Region
Language
BOOK
Manage Booking
Check In
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
Adults
Children
Infant
You can pay by following methods:
IMPORTANT INFORMATION: Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
VN Reservation Code (PNR):
Itinerary:
Passenger information:
Email address:
Your email address is blank. Please update:
Passenger Name:
Reservation code:
Baggage information
Customize your flight with our wide range of options:
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
CHECK IN
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
This Website and Mobile Applications are owned and operated by Vietnam Airlines JSC. By accessing or using this Website and Mobile Applications, you agree to these terms and conditions of use. Please read them carefully.
I. Acceptance of Terms and Conditions
Use of our Website and Mobile Applications will constitute your agreement to the terms and conditions (hereafter referred to as "Conditions of Use") contained in this document. Vietnam Airlines reserves the rights, at its discretion, to change, modify, add or remove portions of these Conditions of Use from time to time, if necessary. The updated version will be posted on our Website and Mobile Applications and date stamped so that you are aware of when the Condition of Website Use was last updated. Your continued use of our Website and Mobile Applications after any such changes shall constitute your consent to such changes.
II. Nature of Information
The information on the Website and Mobile Applications have been prepared specifically for the purpose of providing information about Vietnam Airlines, its frequent flyer program Lotusmiles, its services, and the services of hotels, car rentals and travel services of other providers (hereafter referred to as "providers").
III. Links to Third-Party Sites
The Website and Mobile Applications contain hyperlinks to other sites or resources. Use of these hyperlinks is at your own risk. The contents, accuracy, opinions expressed, and other links provided on those sites are not investigated, verified, monitored, or endorsed by Vietnam Airlines. Vietnam Airlines disclaims any responsibility for the accuracy, contents, security and availability or omission of information found on these sites.
IV. Links from Third-Party Sites
No user or third-party Internet site is permitted to "frame" or embed in frames any material from our Website and Mobile Applications or use any other technique that alters the visual presentation or appearance of our Website and Mobile Applications to users.
V. NO WARRANTIES; LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, THE INFORMATION ON OUR WEBSITE AND MOBILE APPLICATIONS IS PROVIDED 'AS IS' WITHOUT ANY WARRANTY OR REPRESENTATION BY VIETNAM AIRLINES OR OTHER PROVIDERS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR IMPLIED TERMS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT PERMITTED BY LAW, VIETNAM AIRLINES AND OTHER PROVIDERS ALSO DISCLAIM ANY REPRESENTATION OR WARRANTY THAT THE WEBSITE AND MOBILE APPLICATIONS WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED AND ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS, AND TIMELINESS OF ANY INFORMATION ON OUR WEBSITE AND MOBILE APPLICATIONS.
TO THE EXTENT PERMITTED BY LAW, BY ACCESSING OUR WEBSITE AND MOBILE APPLICATIONS YOU AGREE THAT VIETNAM AIRLINES, OTHER PROVIDERS, AND THEIR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY INJURY, LOSS, CLAIM OR DAMAGE OR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, ARISING FROM OR CONNECTED WITH: (1) THE USE OF THE INFORMATION ON OUR WEBSITE AND MOBILE APPLICATIONS; (2) YOUR ACCESS OF OTHER MATERIAL ON THE INTERNET VIA LINKS FROM OUR WEBSITE AND MOBILE APPLICATIONS; (3) REGISTRATION IN, RECEIVING E-MAIL MESSAGES FROM, OR PARTICIPATING IN THE VIETNAM AIRLINES FREQUENT FLYER PROGRAM; (4) THE PERFORMANCE OR NON-PERFORMANCE OF VIETNAM AIRLINES OR A PROVIDER, EVEN IF VIETNAM AIRLINES OR A PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES AND (5) OTHER LIMITATIONS DESCRIBED IN THIS DOCUMENT APPLY TO BOOKINGS AND RESERVATIONS MADE THROUGH OUR WEBSITE AND MOBILE APPLICATIONS .
VI. Intellectual Property
Vietnam Airlines and other providers own and have copyright interests in our Website and Mobile Applications and all of its contents. Copying and quoting any part of this material must not cause any loss to Vietnam Airlines and are subject to the following conditions: (1) the material may be used only for personal, non-commercial use; (2) the copies or derivative works must retain any copyright or other intellectual property notices contained in the original material; and (3) the products, technology or processes used or described on our Website and Mobile Applications may be the subject of other intellectual property rights reserved by Vietnam Airlines or others, and no license is granted in respect of those intellectual property rights.
Material provided on our Website and Mobile Applications may not be reproduced, displayed, published, distributed, disseminated, broadcast or circulated to any third party by any means, including the use of a third-party website and mobile applications, without the prior written consent of Vietnam Airlines.
Images, trademarks, service marks, and brands displayed on our Website and Mobile Applications are protected by copyright, trademark, or other intellectual property law, and your use of the Website and Mobile Applications does not grant you any license or right to use, reproduce, or appropriate them.
VII. Modifications
Vietnam Airlines reserves the right, at its discretion, to change, modify, or terminate our Website and Mobile Applications at any time.
VIII. Governing Law and Jurisdiction
The governing law to these Conditions of Use shall be the law of the Socialist Republic of Vietnam. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the Socialist Republic of Vietnam.
The Conditions of Website and Mobile Application Usage were last updated on 21st January 2019.
This website is using cookies. For the best possible web experience, please provide your authorisation to use our cookies and to permanently remove this message
Click here to find out more about the cookies we use and how to manage them