Transit tour

Transit tour

Passengers who travel on international flights operated by Vietnam Airlines, have a long connecting time at transit airports in Vietnam, and are allowed to transit and make a tour in Vietnam according to the rules & regulations of the Immigration department.

• Tickets issued in Australia/New Zealand connecting via Vietnam to UK/France/Germany/South Korea/Japan/Hong Kong/Taiwan.
• Tickets issued in Germany connecting via Vietnam to Australia/Japan/South Korea/China/Hong Kong/Indonesia/Cambodia/Laos/Malaysia/Singapore/Thailand.
• Tickets issued in France or the UK connecting via Vietnam to Australia/Japan/South Korea/Taiwan/China/Hong Kong/Indonesia/Cambodia/Laos/Malaysia/Singapore/Thailand.
• Tickets issued in the United States connecting via Vietnam to India/Hong Kong/Cambodia/Malaysia/Thailand/Singapore.
• Tickets issued in Laos or Cambodia connecting via Vietnam to Australia/Germany/France/UK/Japan/South Korea/China/USA.
• Tickets issued in Thailand or Malaysia connecting in Vietnam to Australia/Germany/France/UK/Japan/South Korea/China/USA.
• Tickets issued in Indonesia connecting in Vietnam to USA/India/Germany/France/UK/Japan/South Korea/Hong Kong/Taiwan/China.
• Tickets issued in India connecting in Vietnam to Australia/USA/Taiwan/Indonesia/Japan/South Korea/China.
• Tickets issued in Hong Kong/South Korea/Taiwan/China connecting via Vietnam to Australia/Germany/France/UK.
• Tickets issued in Japan connecting via Vietnam to Australia/Germany/France/UK/India.
• Tickets issued in Singapore connecting via Vietnam to Germany/France/UK/US/India/Japan/South Korea.

Notes:

• Only applicable for flights operated by Vietnam Airlines.
• Transit service is only available on certain routes, booking classes and tour code.
• In case the place of issue and the country of departure are not the same, TWOV (Transit Service) conditions of departure will be applied. Please contact Vietnam Airlines Branches for more details.

The transit service applies to tickets issued from June 19, 2023.

Time Tour
code		 Program
2 hours minimum
(not applicable for overnight transit)		 HANVS Transit procedure support service for passengers connecting between Noi Bai and Tan Son Nhat Airport does not include transit and entry visa service:
- Staff from a travel agent meet passengers at the international airport arrival area
- Guide passengers to prepare procedures for transit visas and transfer to the domestic area for check-in
- Staff from a travel agent meet passengers at the domestic airport arrival area and transfer to international area for check-in
SGNVS
In Hanoi
Between 8 hours and 10 hours HA1 - Meet at the airport and take passengers for a city tour. Passengers can select one of the following two programs:
• Program 1: Visit the Van Phuc Silk Village or Bat Trang Pottery Village
• Program 2: Visit the President Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Old Quarter, and Sword Lake by electric bus (Green Travel)
- Lunch or dinner
- Take passengers to the airport and check in for the next flight
HA2 - Meet at the airport
- Take passengers to their hotels for resting
- Lunch or dinner
- Take passengers to the airport and check in for the next flight
HA3 - Meet at the airport
- Take passengers to their hotels for the night
- Dinner
- Take passengers to the airport and check in for the next flight
Between 10 hours and 16 hours HA4 - Meet at the airport
- City tour: The President Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Old Quarter, and Sword Lake by electric bus (Green Travel)
- Take passengers to their hotels for resting
- Lunch and dinner
- Take passengers to the airport and check in for the next flight
HA5 - Meet at the airport
- City tour: The President Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Old Quarter, and Sword Lake by electric bus (Green Travel)
- Take passengers to their hotels for the night
- Lunch or dinner
- Take passengers to the airport and check in for the next flight
Between 16 hours and 26 hours HA6 - Meet at the airport
- City tour: The President Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Old Quarter, and Sword Lake by electric bus (Green Travel)
- Take passengers to their hotels for resting
- Lunch and dinner
- Take passengers to the airport and check in for the next flight
HA7 - Meet at the airport
- City tour: The President Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Old Quarter, and Sword Lake by electric bus (Green Travel)
- Take passengers to their hotels for the night
- Lunch and dinner
- Take passengers to the airport and check in for the next flight
Between 26 hours and 35 hours HA8 - Meet at the airport
- City tour: The President Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Old Quarter, and Sword Lake by electric bus (Green Travel)
- Take passengers to their hotels for the night
- 2 lunches & 1 dinner or vice versa
- Take passengers to the airport and check in for the next flight
In Ho Chi Minh City
Between 6 hours and 10 hours SG1 - Meet at the airport and take passengers for a city tour. Passengers can select one of the following two programs:
• Program 1: Visit Thien Hau Temple, Chinatown
• Program 2: Visit the Independence Palace, Immaculate Conception Cathedral Basilica, Ho Chi Minh City Post Office, Municipal Theater of Ho Chi Minh City, and Ho Chi Minh City People's Committee Building
- Lunch or dinner
- Take passengers to the airport and check in for the next flight
SG2 - Meet at the airport
- Take passengers to their hotels to check in
- Lunch or dinner
- Take passengers to the airport and check in for the next flight
Between 10 hours and 16 hours SG3 - Meet at the airport and take passengers for a city tour. Passengers can select one of the following two programs:
• Program 1: Visit Thien Hau Temple, Chinatown
• Program 2: Visit the War Museum, Immaculate Conception Cathedral Basilica, Ho Chi Minh City Post Office, Municipal Theater of Ho Chi Minh City, Ho Chi Minh City People's Committee Building, and Ben Thanh Market
- Take passengers to their hotels for resting
- Lunch and dinner
- Take passengers to the airport and check in for the next flight
SG4 Meet at the airport and take passengers to their hotels to check in and rest
- Lunch or dinner
- Take passengers to the airport and check in for the next flight
Between 16 hours and 26 hours SG5 - Meet at the airport
- Take passengers to their hotels to check in and rest
- Meet and take passengers for a city tour: The Independence Palace, Immaculate Conception Cathedral Basilica, Ho Chi Minh City Post Office, Municipal Theater of Ho Chi Minh City, Ho Chi Minh City People's Committee Building, Ben Thanh Market, Thien Hau Pagoda and Chinatown
- 3 meals: 1 snack (rice noodles) & 2 main meals
- Take passengers to the airport and check in for the next flight
SG6 - Meet at the airport
- Take passengers to their hotels to check in and rest
- City tour: The Independence Palace, Immaculate Conception Cathedral Basilica, Ho Chi Minh City Post Office, Municipal Theater of Ho Chi Minh City, Ho Chi Minh City People's Committee Building, Ben Thanh Market, Thien Hau Pagoda and Chinatown
- 2 meals: - Lunch & dinner
- Take passengers to the airport and check in for the next flight
Between 26 hours and 35 hours SG7 - Meet at the airport
- Take passengers to their hotels to check in and rest
- City tour: The Independence Palace, Immaculate Conception Cathedral Basilica, Ho Chi Minh City Post Office, Municipal Theater of Ho Chi Minh City, Ho Chi Minh City People's Committee Building, Ben Thanh Market, Thien Hau Pagoda and Chinatown
- 02 lunches & 01 dinner or vice versa
- Take passengers to the airport and check in for the next flight

Notes:
  • HANVS/SGNVS: not applicable to overnight flight connecting.
  • HA1/HA2/HA3/HA4/HA5/HA6/HA7/HA8/SG1/SG2/SG3/SG4/SG5/SG6/SG7: the full service includes tour/hotel and visa fee (if applicable).
  • Transit service is free.

Passengers with long connecting periods at Noi Bai (Hanoi) and Tan Son Nhat Airport (Ho Chi Minh City) can enjoy transit tours or transit visas at these airports with the following minimum connection time:
• 02 hours for Vietnam domestic itineraries and use transit visa services;
• 08 hours at Noi Bai Airport and 06 hours at Tan Son Nhat Airport for city tour services.

The minimum time for service booking:

  1. • 8 days before the flight departure for passengers requiring transit visas;
  2. • 72 business hours before the flight departure for passengers with visa exemption.

Eligible passengers can request transit tour services by completing the Transit Tour Request Form and sending it via email to a Vietnam Airlines branch offices. We will contact you to confirm the services.

No Vietnam Airlines Branch Email 
1 Vietnam Airlines Melbourne Office helpdesk.mel@vietnamairlines.com
Vietnam Airlines Sydney Office helpdesk.syd@vietnamairlines.com
2 Vietnam Airlines France Office twov.fr@vietnamairlines.com 
3 Vietnam Airlines Germany Office twov.de@vietnamairlines.com
4 Vietnam Airlines UK Office twov.uk@vietnamairlines.com
5 Vietnam Airlines Seoul Office twov.sel@vietnamairlines.com
6 Vietnam Airlines Indonesia Office twov.id@vietnamairlines.com
7 Vietnam Airlines Laos Office twov.la@vietnamairlines.com 
8 Vietnam Airlines Phnom penh Office twov.pnh@vietnamairlines.com
Vietnam Airlines Siem Reap Office twov.rep@vietnamairlines.com
9 Vietnam Airlines Philippines Office twov.ph@vietnamairlines.com
10 Vietnam Airlines Taipei Office twov.tpe@vietnamairlines.com
Vietnam Airlines Kaohsiung Office twov.khh@vietnamairlines.com
11 Vietnam Airlines Bangkok Office
 twov.th@vietnamairlines.com
12 Vietnam Airlines Hong Kong Office
twov.hk@vietnamairlines.com
13 Vietnam Airlines US Office twov.us@vietnamairlines.com
14 Vietnam Airlines Mumbai Office twov.bom@vietnamairlines.com
Vietnam Airlines Delhi Office twov.del@vietnamairlines.com
15 Vietnam Airlines Malaysia Office

shazmeen@vietnamairlines.com

lilylim@vietnamairlines.com
16 Vietnam Airlines Japan Office

tyovngrp@vietnamairlines.com