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Lotusmiles members can purchase additional qualifying miles/flights to maintain the current tier or upgrade to a higher membership tier.
Prices applicable from February 15, 2023
Method 1: Purchase Qualifying Miles/Flights on website and mobile app: Log in your account and proceed to buy Qualifying Miles/Flights
Method 2: Purchase Qualifying Miles/Flights at Vietnam Branch Offices
- Fill out Purchase Request for Qualifying Miles form or Purchase Request for Qualifying Flights form
- Submit and pay for the qualifying miles or qualifying flights at a Vietnam Airlines branch office.
Lotusmiles members will receive a new card within five days if in Vietnam, and after 20 days if the card has to be shipped abroad.
Conditions:
You can buy Platinum/Gold/Titanium cards for yourself or as gifts for friends and relatives.
Lotusmiles members are entitled to convert accumulated bonus miles into qualifying miles/segments in order to upgrade the membership tier. The fees for conversion are as follows:
- 15,000 bonus miles = 1,000 qualifying miles or 1 qualifying segment;
- Conversion fee is VND 220,000/transaction (does not include VAT).
- Conversion fee is USD 10/transaction.
The conversion is based on package, with each package containing 1,000 qualifying miles or 1 qualifying segment.
The maximum amount of qualifying miles/segments for conversion is 20,000 qualifying miles or 20 qualifying segments per calendar year (January 1 to December 31).
Note: The conversion can only be done in one account, but not from one account to another.
How to Convert
Option 1: Convert bonus miles for qualifying miles/flights on website and mobile app: Log in your account and proceed to convert miles
Option 2: Convert bonus miles at Vietnam Branch Offices
- Fill in the Convert Miles Form.
- Submit the form and pay the transaction fee at a Vietnam Airlines branch office.
- The qualifying miles/segments once credited to your account are used to maintain current tier or upgrade to higher tier following Lotusmiles Terms and Conditions and are non-refundable.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
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