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At the Hatoyama Restaurant System

Terms & Conditions

• Million Milers, Platinum, Gold and Titanium members.
• Multiple awards can be obtained in one transaction.
• Payable for a portion or the whole invoice.
• Applicable to affiliates/restaurants in the list.

Mile-to-money equivalent at Hatoyama Restaurant:

• 18,000 miles = VND 1,000,000
• 36,000 miles = VND 2,000,000
• 54,000 miles = VND 3,000,000

The program is available at the following restaurants:

• Branch 1: No. 2, Van Phuc Street, Ba Dinh District, Hanoi City. Hotline: 0918 96 22 88
• Branch 2: Shophouse 30, Nguyen Chanh Street, Trung Hoa Ward, Cau Giay District, Hanoi City (opposite State Audit Building). Hotline: 0918 96 22 88
• Branch 3: No. 13, Ly Thuong Kiet Street, Hoan Kiem District, Hanoi City. Hotline: 0961 59 22 88
• Branch 4: No. 36, Dien Bien Bien Phu Street, Ba Dinh District, Hanoi City. Hotline: 096 459 22 88

At the Seafood World Restaurant System

Terms & Conditions

• Million Milers, Platinum, Gold and Titanium members.
• Multiple awards can be obtained in one transaction.
• Payable for a portion or the whole invoice.
• Applicable to affiliates/restaurants in the list.

Mile-to-money equivalent at Seafood World Restaurant:

• 18,000 miles = VND 1,000,000
• 36,000 miles = VND 2,000,000
• 54,000 miles = VND 3,000,000

The program is available at the following restaurants:

• Branch 1: No. 18, Tran Kim Xuyen Street, Cau Giay District, Hanoi City. Hotline: 090 461 0626
• Branch 2: No. 75A, Tran Hung Dao Street, Hoan Kiem District, Hanoi City. Hotline: 090 604 2626
• Branch 3: Tower C, Golden Palace, No. 99, Me Tri Street, Hanoi City. Hotline: 090 448 2626
• Branch 4: No. 36, Dien Bien Phu Street, Ba Dinh District, Hanoi City. Hotline: 093 189 2626

Guide for Paying Restaurant Invoices Using Miles

Step 1: Members check the list of restaurants eligible for invoice payment using miles.

Step 2: Show the Lotusmiles membership card or the image of the card on the Vietnam Airlines app and their photo ID documents (ID/passport).

Step 3: The restaurant employees will redeem the miles corresponding to the amount to pay for the invoice.

Contact Lotusmiles Contact Center

For prompt support, please contact one of the following channels:

• Service time: 24/7;
• Contact Center: 1900 1800 (calls in Vietnam), (+84-24) 3832 0320 (calls from foreign countries);
• Email: vip.lotusmiles@vietnamairlines.com (Million Milers, Platinum, Gold members); or lotusmiles@vietnamairlines.com (Titanium, Silver, Registered members).