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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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IMPORTANT INFORMATION: Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
In order to create more incentives for Lotusmiles members, Vietnam Airlines and Sacombank have cooperated to launch two co-brand card products, namely the Sacombank – Vietnam Airlines Visa Signature and the Sacombank – Vietnam Airlines Visa Platinum credit cards.
Lotusmiles members will enjoy the following benefits for registration of the new co-branded cards as of April 1, 2021.
Annual fee
First year: 100-percent refund of the annual fee if spending reaches at least VND 10 million within 60 days from the card activation date
Foreign currency conversion fee
Free currency conversion for the first year of card opening
Discount 0.5% foreign currency conversion fee from 2nd year
Mile accumulation
Upgrade to Titanium membership
Apart from this, cardholders are awarded of one 10 or 15-percent discount code for redemption miles on domestic flights if the cardholder’s spending on Vietnam Airlines tickets reaches at least VND 55 million/quarter and also covered by global travel insurance valued of up to VND 11.4 billion.