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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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IMPORTANT INFORMATION: Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
- The container must have enough space for your pet to stand up, lie down and turn around. The measurement must not exceed 35cm x 30cm x 20cm.
- The container must be constructed of fiberglass, metal, rigid plastics, welded metal mesh, solid wood or plywood.
- The container sides must be solid. The interior of the container must be smooth with no sharp edges or protuberances in which the animals can injure themselves.
- The floor of the the kennel must be solid and leak-proof.
- The container must have proper ventilation and must be locked carefully.
- The kennel with pet inside must be placed on aircraft floor, in front of your seat.
Weight limit <= 6kg
30(A) X 35(B) X 20(C)