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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
Adults
Children
Infant
You can pay by following methods:
IMPORTANT INFORMATION: Your country/region is United States of America and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
VN Reservation Code (PNR):
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Baggage information
Customize your flight with our wide range of options:
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
To find more information about Vietnam Airlines' baggage allowance, passengers should read the following policy.
For tickets issued/reissued/exchanged on/before December 31th, 2019
For tickets issued/reissued/exchanged on/after January 1st, 2020
Note:
Free baggage allowance for infants (under 2 years old):
In some cases, the baggage allowances printed on your ticket may differ from the allowance mentioned above. Baggage allowances printed on your ticket will be applied.
If your itinerary includes flights operated by carriers other than Vietnam Airlines, different baggage rules may apply. Please find the full details of your baggage allowances for each flight in your itinerary on your ticket or on the operating carrier’s website before traveling.
For itineraries to/from the Americas, the baggage allowance policy of the first marketing carrier will be applied for the whole route. (The first marketing carrier is the first carrier whose code appears on your ticket).
If the journey includes multiple sectors and carriers, baggage allowances may differ between carriers.
Unless otherwise specified, the maximum weight per piece of baggage is 32kg, and total dimensions may not exceed 203cm. If passengers need to bring overweight and/or oversized baggage, please kindly contact Vietnam Airlines official agents or Vietnam Airlines offices for further information.
Applies to ticket issued/reissued/exchanged on/after January 1st, 2020
1 piece (23kg/50lb)
1 piece (32kg/70lb)
Between Vietnam and Japan/Russia; From Japan to Asia/Australia; To/From the Americas
2 pieces (23kg/50lb)
2 pieces (32kg/70lb)
- Infant without a seat:
(*) Southeast Asia countries: Brunei/Thailand/Malaysia/Singapore/Indonesia/the Philippines/Laos/Cambodia/Myanmar/Vietnam;
(**) There is no free checked baggage for economy super lite ticket on some routes.
Applies to ticket issued/reissued/exchanged on/before December 31st, 2019
1 piece (23kg/50lbs)
1 piece (32kg/70lbs)
2 pieces (23kg/50lbs)
2 pieces (32kg/70lbs)
(**) Economy super lite ticket on some routes has no free checked baggage.
(*) Apply for ticketing and travel commencing on/after 01May2019
Example:
Journey A: BKK VN x/HAN VN LON.
Journey B: LON VN x/HAN VN BKK.
Both journeys are between Asia and Europe; therefore, the free baggage allowance applied for an adult traveling on any of these two journeys is 30kg when flying in Economy Class or 40kg when flying in Premium Economy/ Business Class.
In addition to your free baggage allowance, Lotusmile and Skyteam members are offered enormous benefits on VN's flights operated by Vietnam Airlines as below:
Yes
If your baggage exceeds Vietnam Airlines' baggage allowance upon arrival at the airport, passengers are able to purchase excess baggage at the check-in counter.
a. Standard piece
The maximum weight and total dimensions of standard piece are respectively 23kg/50lb and 158cm/62in.
Passengers can refer to the excess baggage fees for standard piece as below:
b. Overweight piece
Please read the fees here.
c. Over-sized piece
Applied for tickets issued/reissued/exchanged after December 31st, 2019 and before April 1st, 2020
B. International routes
(Currency: USD)
Applied for tickets issued/reissued/exchanged after March 31st, 2020 and before April 15th, 2020
A. Vietnam domestic routes
(Currency: VND)
Flight sector
Fee for one piece of 23kg (50lb)
Vietnam domestic routes
350.000
500.000
Vietnam Airlines provides special services to satisfy our passenger’s needs at the lowest possible price:
Special Services
Charges
Oxygen for medical use on board (OXYG)(*)
For passengers using oxygen service on board
Charges for using oxygen service on board include:
+ For Vietnam domestic sectors: VND 2,000,000 per one unit (net fare).
+ For international sectors: USD 200 per one unit.
The escorts of passengers using OXYG pay the fare with free baggage allowance like normal passengers.
Stretcher service on board (STCR)
For passengers using stretcher service on board:
Charge of stretcher service: Equal to 6 times of the highest applicable adult fares plus surcharges.
The escorts of passengers using STCR pay fare with free baggage allowance like normal passengers.
Oxygen and stretcher service on board (STCR/OXYG*)
For passengers using the oxygen and stretcher service on board:
Charge of oxygen and stretcher service:
The escort of passengers using OXYG and STCR pay the fare with free baggage allowance like normal passengers.
Unaccompanied Minor/Young Passengers Travelling Alone (UM/YPTA)
UM/YPTA pay the fare for children/adult as normal passengers.
Please refer to the details of UM/YPTA charges.
Accompanying cabin crew charge (if any): Applicable adult fare on the same class of service of UM and appropriate surcharges.
Extra seat service (EXST)
Fare: passengers pay the fare as a normal passenger.
Free baggage allowance: passengers get 2 times the free baggage allowance weight limit of their respective journey.
EXST charge: equals 100% of the applicable adult fare plus surcharges for each additional seat at the time of purchasing.
Wheelchair for cabin (WCHC)
Wheelchair for step (WCHS)
Wheelchair for ramp (WCHR)
Free of charge.
The wheelchair of the passenger shall be accepted for carriage free of charge.
The passengers pay the fare like normal passengers.
Deaf passenger service (DEAF)
Blind passenger service (BLND)
Free of charge
Adult traveling with two or more infants
Adult and Infant(s) pay the fare as normal passengers
The accompanying cabin crew charge includes applicable adult fare and surcharges on the same class of service of passenger
(*) For itineraries to/from the U.S, oxygen for medical use on board is free of charge.
On Vietnam Airlines codeshare flights operated by other airlines the optional services and fees may be provided by Operating carriers with different fees from Vietnam. Please visit the Operating Carriers’website for details.
When purchasing a ticket, the total price includes all taxes, fees and charges(*) which are defined below:
(*) In several cases, passengers are required to pay TFCs in the taxing countries upon check-in.
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