Hand baggage

What is carry-on baggage?

Carry-on baggage is free baggage such as suitcases and standard bags that are allowed to carry onto the cabin of an aircraft.

Passengers can carry in their carry-on baggage valuables such as cash, jewelry, cameras, camcorders, laptops, mobile phones, Lithium batteries for electronic devices, etc.

If you have a ticket, you can access Manage Booking to check eligible baggage standards.

Regulations on carry-on baggage by class of service

To ensure safety, carry-on baggage should fit under the passenger seat or baggage compartment in the aircraft cabin. Passengers shall comply with regulations on carry-on baggage regarding weight and size as follows:

Business/Premium Economy Class: the total weight of carry-on baggage must not exceed 18kg. Including 02 pieces (no more than 10kg each) and 1 accessory.

Economy Class: the total weight of carry-on baggage must not exceed 12kg. Including 01 piece (no more than 10kg) and 1 accessory.

In which, the maximum three-dimension length (length, width, height) of baggage should follow:

• For 01 piece of baggage: 56cm x 36cm x 23cm < 115cm
• For 1 accessory: 40cm x 30cm x 15cm < 85cm

Note:

• In addition to the above carry-on baggage standards, passengers may take some personal items on board free of charge. Please find information about personal items here.
• Carry-on baggage exceeding the quantity, weight and size regulations will be required to check in. On some flights, large carry-on baggage, despite meeting the standard of size and weight, may still be required to check in (free of charge) due to the limitation of the aircraft's capacity.

Carry-on baggage for children

Carry-on baggage for children under two years old includes 1 piece and should not exceed 3kg (including food, milk, and nappy) and one compact stroller/cradle that fits inside an aircraft baggage compartment. If carry-on baggage compartments are out of place, strollers/cradles are transported as checked baggage (free of charge).

Restricted items for carriage

Passengers can refer to the list of restricted items for carriage or conditional carriage items here.

Support contact

For advice on carry-on baggage, please contact one of the following channels:

• Contact Center:
○ For calls within Vietnam: 1900 1100
○ For calls from outside Vietnam: (+84-24) 38320320

• Contact our Branch Offices