HELPDESK
LOG-IN
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Step 1: Go to Vietnam Airlines website
Visit the vietnamairlines.com website and select "Sign up" at the top right.
At the Personal Information window, select a title, enter full name, and date of birth, select nationality and language, then click "Next Step".
At the Contact Details window, fill in the address, phone number, and email address and click "Next Step". Please remember the phone number and email address to log in to the account after successful registration.
At the Extra Information window, enter a promotional code or Lotusmiles card number of a referring member (if any), check the agree checkbox, enter a verification code, then click "Sign up".
After receiving a card number and link to the registered email address, proceed to change the account password. The account has been successfully activated at this time. Welcome to the Lotusmiles Program!
If you do not receive an email, please check your spam, junk, or promotional mailbox or contact the Lotusmiles help desk at the email lotusmiles@vietnamairlines.com.
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