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Members refer to Mile Redemption Table by Itineraries.
Award tickets for flights operated by Vietnam Airlines need to be issued at least 6 hours before departure.
An award ticket is valid for use within 12 months from the departure date of the first flight segment indicated on the ticket.
If the flight cannot be made, members should request a booking change (date/time) or ticket refund (only unused tax can be refunded) at least 03 hours before the departure to avoid paying an additional No-show charge. No-show charges are applied on Vietnamese domestic flights as follows:
Members can redeem miles for award tickets during the peak period with a higher mile redemption amount than the regular period, please refer to the details as follows:
In addition, members can use the accumulated miles lookup tool to calculate the number of award miles corresponding to each flight segment.
(Award miles are excluded from promotions or special cases)
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Members can refer to the guidelines for redeeming miles for award tickets on Vietnam Airlines-operated flights via the following channels:
For prompt support, please contact one of the following channels:
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
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