How to check in online

To check-in online on the Vietnam Airlines website, passengers follow the steps below.

Step 1: Passengers go to the website vietnamairlines.com, at the "Check-in” section, enter the Reservation Code (PNR) and Family Name, and click "Check in".

Step 2: Check the information again and select “Start check-in”;

Step 3: Check the information in the reservation code and supplement frequent customer information, or proceed to check in for another reservation code (if desired).

Step 4: Confirm consent to the passenger's regulations on baggage restrictions.

Step 5: Seat selection: Select seats on the seat map. After selecting the desired seats, click “Confirm seats and receive boarding passes”.

Step 6: After selecting a seat, passengers can purchase additional services, then click "Confirm" and make payment for the selected service.

Step 7: At this step, passengers review their itinerary information and keep in mind the time they should arrive at the boarding gate. To receive a boarding pass, click “View boarding pass” and select “Send boarding pass”.

On the "Select how to receive a boarding pass" screen, passengers can choose whether to receive the boarding pass via email in PDF format or as a Passbook card (for use in an iPhone or iPad Wallet).