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To bring peace of mind to parents, Vietnam Airlines provides care services exclusively for young minors traveling alone on flights operated by Vietnam Airlines.
Vietnam Airlines offers unaccompanied minor service and accompanying cabin crew service for minors between the ages of 2 and 14 who must travel without an adult in order to guarantee the "little passengers" a complete and safe flight.
Our minor services only apply to flights operated by Vietnam Airlines. In case passengers travel on the flight operated by other airline, please contact the operating carriers to book the minor services.
Children between the ages of 2 and 6 must be registered for the Unaccompanied Minor and Accompanying Cabin Crew services.
Children between the ages of 6 and 12:
Children aged between 12 and 18 are not required to register for services or, optionally, to register for Minor/Accompanied or Crew services.
Children between the ages of 12 and 14:
Children aged between 14 and 18 are not required to register for services or, optionally, to register for Minor/Accompanied or Crew services.
The child's parent/guardian can order the service in the following forms::
Option 1: At Vietnam Airlines’ sales offices
The guardian prepares the following forms and provides them to the sales office at least 24 hours before departure:
Option 2: Contact Vietnam Airlines Contact Center at 1900 1100 (for calls within Vietnam) or (+84-24)38320320 (for calls from outside Vietnam) at least 24 hours before departure.
Option 3: Register online via the Vietnam Airlines website under the unaccompanied minor registration form at least 36 hours before departure.
To book the service, please contact Vietnam Airlines' sales office, keeping in mind the following timing:
For detailed fees for each service, please refer to the unaccompanied minor service fee.
The parent or guardian must prepare the child's travel documentation, documents supporting the child's relationship, and a baggage information form for unaccompanied minors (completely filled out).
An infant under the age of 2 who does not have a seat is charged 10% of the adult passenger's fare.
Children between the ages of 2 and 12:
For children 12 years and older, apply adult fare.
Passengers purchasing tickets for unaccompanied minors, please contact Vietnam Airlines' sales offices.
At the departure airport, parents/guardians/authorized persons should note the following information:
At the arrival airport, parents/guardians/authorized persons should note the following information:
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
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