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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
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아래의 결제 수단으로 구매 가능합니다:
중요 정보 : 귀하의 국가/지역은 이며, 결제는 통화로 청구될 예정입니다. 다른 국가의 통화로 결제할 경우, 웹사이트의 국가/지역을 변경하시기 바랍니다 (여기를 클릭하십시오).
VN Reservation Code (PNR):
Itinerary:
Passenger information:
이메일 주소:
귀하의 이메일 주소가 입력되지 않았습니다. 업데이트하여 주시기 바랍니다.
승객 성명:
여정:
예약 번호:
수하물 정보
베트남항공의 폭넓은 옵션들로 귀하에게 맞는 항공편을 이용하십시오:
항공권상에 표기된 성을 입력해 주세요. 웹 체크인 서비스는 현재 영어와 베트남어로 지원됩니다
탑승이 거부되었거나 항공편 취소 및 최소 2시간 지연되는 경우, 탑승 수속 카운터 나 탑승 게이트에서 보상 및 지원 관련하여 요청하시기 바랍니다.
당신의여행
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
Customize your flight with our wide range of options:
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
VINID – VIETNAM AIRLINES
TERMS AND CONDITIONS
By participating in the VinID - Vietnam Airlines redemption program, we understand that you accepted and were subject to the following Terms and Conditions (can be changed from time to time)
I. Definitions:
10. VinID point: is point credited to VinID account which has value of VND 10 for each point.
11. Customer: is VinID cardholder as well ass Lotusmiles member who make transation from VinID point to Lotusmiles miles or reverse.
12. Eligible points: points are available to use after verifying successfully. The verification instruction will be sent to registered email.
II. General provisions
1. Regulations on converting VinID points to Lotusmiles miles:
1.1.Customers owing VinID card can convert VinID points in their accounts to Lotusmiles miles at the rate: 100 VinID point equal to 03 Lotusmiles miles.
1.2.The miles are bonus miles, only valid for award redemption and not used to upgrade membership tier.
1.3.The bonus miles mentioned above will be valid for the same period as the miles purchased directly from Lotusmiles program. Once credited successfully to your Lotusmiles account, the bonus miles are available to use according to Lotusmiles T&Cs.
1.4.The conversion rate from VinID Point to Lotusmiles miles can be changed from time to time and will be notified to you in the appropriate manner.
1.5.You can only redeem Lotusmiles from VinID point to your own Lotusmiles account. VNA will assure the benefits of using these bonus miles in accordance with the current regulation of Lotusmiles program. Lotumiles member will be defined by member number and member name.
1.6.Customers are allowed to make maximum 10 transactions per day.
1.7. Once VinID points are exchanged successfully to Lotusmiles miles, they will not refund, cancel or change.
2. Provisions on converting Lotusmiles miles to VinID points:
2.1.Lotusmiles Member can convert Lotusmiles miles to VinID Points with the following rate: 20 Miles = 100 VinID Point and the minimum is 5,000 miles. Maximum is 100,000 miles per year.
2.2.Miles are only allowed to transfer to VinID physical cards.
2.3.The VinID Points are credited to the Lotusmiles Member under this conversion have the validity in accordance with VinID regulation. Once credited successfully to VinID account, the above VinID Points will be available within 24 hours.
2.4.For virtual cards not identified, members are not allowed to use VinID points unless they send the identity papers (ID card/Passport) to email cskh@vinid.net to verify.
2.5.The conversion rate from VinID Point to Lotusmiles miles can be changed from time to time and will be notified to you in the appropriate manner.
2.6.The VinID points mentioned above are not used to upgrade membership tier.
2.7.Lotusmiles Platinum (P) and Gold (G) members can redeem to VinID points for them. Lotusmiles Titanium (T), Silver (S) and Register (R) members can only redeem to VinID points for them. After completing the change of VinID points, VinID cardholders are entitled to use the accumulated points according to VinID's policies. VinID cardholder will be defined by cardholder’s name and VinID card number.
2.8. Once Lotusmiles miles are exchanged successfully to VinID points, they will not refund, cancel or change.
3. Regulations on Complaints:
a) Claim missing VinID points:
- If you have any queries, claims about VinID points, please contact VinID call center.
- Vingroup only accepts to solve any claims regarding missing VinID points within 6 months from the date of transaction between Lotusmiles miles and VinID points.
b) Claim missing Lotusmiles miles:
- If you have any queries, claims about Lotusmiles miles, please contact Lotusmiles call center.
- Lotusmiles only accepts to solve any claims regarding missing Lotusmiles miles within 6 months from the date of transaction between VinID points and Lotusmiles miles.
이 웹사이트는 쿠키를 사용합니다. 최적의 웹 환경을 위해 쿠키 사용을 허용하면, 이 메시지는 다시 표시되지 않습니다.
당사가 사용하는 쿠키 및 쿠키 관리 방법에 대해 자세히 알아보시려면 여기를 클릭하십시오.